The focus of my work is to understand people’s needs and translate them into a strategy and solutions, which I have done as a design researcher, HR learning & development professional, manager, and professional organizer. Below are some highlights of my work experience, and you can see my full resume on my LinkedIn profile.
MFA in Product Design
BA in Architecture
I am formally trained as an artist (Art Students League of NYC), architect (Yale), and product designer (Stanford D-School), and have over two decades of experience working in the design industry (including Jump Associates and Teague). My graduate thesis work was on the topic of home storage.
User Research & Strategy
I spent over two decades working as a user-researcher, interviewing people in their homes and workplaces to uncover their needs, then working with designers and clients to design new products and services. I worked with Fortune 500 companies interviewing people in places as diverse as Paris, Tokyo, and Dubai.
Learning & Leadership Consulting
In my years of experience as a people and program manager, working with internal and external clients, I honed skills in leading projects and teams, and guiding career development. In the learning & development role at Nordstrom and Sonos I designed and led programs for onboarding, new managers, leadership, innovation, and change management. I built deep expertise in workshop design and facilitation, presenting, team-building, and coaching leaders.
Professional Organizing & Systems Design
As part of my work as a professional organizer I am a professional member of the National Association of Productivity & Organizing Professionals (NAPO), and the Director of Membership for our Seattle chapter. In addition to my formal work as an organizer today, in past work experiences I’ve built systems to support sustainable growth. At Jump Associates I led a diverse operations team that handled multiple moves and ergonomics training, and at Selldorf Architects I designed and curated our resource library.